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The Florida Department of Health works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts.

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Florida Relay Service

Visit Florida Relay

Florida Department of Health in St. Johns County

 Additional Resources

Florida Division of Blind Services

Florida Division of Blind Services

Preparedness Braille Toolkit
for Blind or Visually Impaired Residents


Florida Relay is a service provided to residents in the State of Florida who are Deaf, Hard of Hearing, Deaf/Blind, or Speech Disabled that connects them to standard (voice) telephone users. Through the use of highly trained Operators, calls can be made 24 hours a day, 7 days a week, 365 days a year allowing our Florida residents who are in need of Relay services to connect and communicate with anyone at any time.

Services Offered

Florida Relay offers the following services:

Access Florida Relay Services

To access free Florida Relay services, dial 7-1-1.

Florida Telecommunications Relay, Inc. (FTRI) offers a variety of amplified phones — FREE to qualified applicants. Eligibility through FTRI is open to Florida residents over the age of 3 with hearing or speech loss. Learn more about Loud & Clear and FREE.

Learn More about Florida Relay

Visit the Florida Relay website for more information.

Florida Relay customer service is available 24 hours a day 365 days a year. If you have problems placing your Relay call please use the contact information below:

English Florida Relay Customer Service:

1-800-676-3777 (TTY/ASCII)
1-800-676-3777 (Voice)
877-877-3291 (Fax)
accessibility@sprint.com (Email)

Spanish Florida Customer Service:

1-800-855-2886 (TTY/Voice)

Speech to Speech Customer Service:

877-787-1989

Voice Carry Over Customer Service:

866-931-9027