Local COVID-19 Response
Florida Department of Health - St. Johns County
200 San Sebastian View
Saint Augustine, Florida 32084
- COVID-19 Funeral Assistance - FEMA
FEMA provides the following Funeral Assistance Program information:
The COVID-19 pandemic has brought overwhelming grief to many families. FEMA's mission is to help people before, during and after disasters. FEMA is dedicated to helping ease some of the financial stress and burden caused by the virus.
Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA is providing financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020.
844-684-6333 | TTY: 800-462-7585
Monday - Friday
9 a.m. to 9 p.m. Eastern Time
Call this dedicated toll-free phone number to get a COVID-19 Funeral Assistance application completed with help from FEMA's representatives. Multilingual services will be available.
Get answers to frequently asked questions about the application process on the FEMA Funeral Assistance FAQ page.
If you use a relay service, such as your videophone, Innocaption or CapTel, please provide your specific number assigned to that service. It is important that FEMA is able to contact you, and you should be aware phone calls from FEMA may come from an unidentified number.
To be eligible for funeral assistance, you must meet these conditions:
- The death must have occurred in the United States, including the U.S. territories, and the District of Columbia.
- The death certificate must indicate the death was attributed to COVID-19.
- The applicant must be a U.S. citizen, non-citizen national, or qualified alien who incurred funeral expenses after January 20, 2020.
- There is no requirement for the deceased person to have been a U.S. citizen, non-citizen national, or qualified alien.
If you had COVID-19 funeral expenses, we encourage you to keep and gather documentation. Types of information should include:
An official death certificate that attributes the death directly or indirectly to COVID-19 and shows that the death occurred in the United States, including the U.S. territories, and the District of Columbia.
Funeral expenses documents (receipts, funeral home contract, etc.) that includes the applicant’s name, the deceased person’s name, the amount of funeral expenses, and the dates the funeral expenses happened.
Proof of funds received from other sources specifically for use toward funeral costs. We are not able to duplicate benefits received from burial or funeral insurance, financial assistance received from voluntary agencies, government agencies, or other sources.
If you are eligible for funeral assistance you will receive a check by mail, or funds by direct deposit, depending on which option you choose when you apply for assistance.