Skip Global navigation and goto content

It's a New Day in Public Health.

The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Skip MegaMenu and goto content

Ian & Nicole Recovery Information — St. Johns County

 Sep 23 - Dec 09, 2022

All Day

November 21, 2022

FEMA Reopens Hurricane Ian Disaster Recovery Center in St. Johns County

FEMA has reopened its Hurricane Ian Disaster Recovery Center (DRC) in St. Johns County. The DRC previously temporarily closed due to impacts from Hurricane Nicole.

DRC Hours

  • Monday - Saturday: 9 a.m. to 6 p.m.
  • Sunday: Closed

Where: Wind Mitigation Building, 3111 Agricultural Center Drive, St. Augustine, FL 32092

FEMA Disaster Recovery Centers provide disaster survivors with information from Florida state agencies, FEMA, and the U.S. Small Business Administration. Survivors can get help applying for federal assistance, learn about the types of assistance available, learn about the appeals process, and get updates on applications.

In addition to visiting a center, you can apply by visiting disasterassistance.gov, using the FEMA mobile app, or calling 800-621-3362 between 7 a.m. and 11 p.m. Help is available in most languages. If you use a relay service, such as a video relay (VRS), captioned telephone, or other services, provide FEMA with the number for that service.

Disaster Recovery Centers are accessible to people with disabilities. It has assistive technology equipment that allows disaster survivors to interact with staff. Video Remote Interpreting is available and in-person sign language is available by request. The centers also have accessible parking, ramps, and restrooms.

FEMA Individual Assistance can help with temporary lodging expenses, basic home repairs, and other essential disaster-related needs.

For an accessible video on how to apply for assistance, please watch this official FEMA tutorial. For more information about Hurricane Ian recovery in Florida, visit FloridaDisaster.org

November 17, 2022

Assistance for Businesses Impacted by Hurricanes Ian or Nicole

St. Johns County has opened an email hotline to provide local businesses with assistance related to Hurricanes Ian or Nicole. Business owners can email businesshotline@sjcfl.us for help with understanding federal, state and local resources available for impacted businesses. All email inquiries will be responded to by St. Johns County staff during regular business hours.

November 7, 2022

FEMA Temporarily Closing Disaster Recovery Center in St. Johns County

FEMA Temporarily closing disaster recovery center in St. Johns County

FEMA will temporarily close the Disaster Recovery Center (DRC) in St. Johns County, located at 3111 Agricultural Center Drive, from Nov. 9 through Nov. 11. The DRC will be inspected on Nov. 12 and reopen once it is determined safe.

For more info, visit http://sjcfl.us/hurricane.

October 25, 2022

Florida Department of Children and Families (DCF) to Open On-Site D-SNAP Location in St. Johns County

DCF is opening an on-site Disaster Supplemental Nutrition Assistance Program (D-SNAP) location in St. Johns County to allow applicants to complete in-person interviews as part of the State’s response to Hurricane Ian.

D - Snap,  Food For Florida. Florida Department of Children & Families

WHAT:

Disaster-SNAP provides food assistance for individuals and families impacted by Hurricane Ian and who are not receiving food assistance benefits through the regular Supplemental Nutrition Program (SNAP).

WHEN:

  • Oct. 27 – 29
  • 7 a.m. – 5 p.m.

WHERE:

Residents of St. Johns County who pre-registered online, but did not have a chance to complete their D-SNAP phone interview can visit the D-SNAP location in St. Johns County for an on-site interview. On-site interviews are not required if a phone interview was completed.

DCF has reopened pre-registration for individuals who reside in St. Johns County and did not previously pre-register online before October 23. DCF encourages individuals to pre-register online before coming on-site to complete their interviews. Online pre-registration will be available at www.MyFLFamilies.com/dsnap from Friday, Oct. 27, through Sunday, Oct. 29.

The program is open to all St. Johns County residents who meet the following eligibility criteria, to be determined by DCF:

  • Not currently receiving regular SNAP benefits
  • Be living or working in a disaster-declared County at the time of Hurricane Ian
  • Must meet financial eligibility requirements
  • Must have suffered a disaster-related loss such as:
    • Damage to their home or self-employment property
    • Loss of food
    • Reduction or loss of income
    • Other disaster-related expenses

Please note:

  • Current SNAP recipients are not eligible for D-SNAP and should not attend the on-site D-SNAP location.
  • Applicants who were approved during a telephone interview for D-SNAP will receive their EBT card by mail and should not attend the on-site D-SNAP location.
  • Households that do not live or work in St. Johns County will not be served at this on-site D-SNAP location.

To view the D-SNAP schedule by county and details on how to apply, visit: MyFLFamilies.com/DSNAP.

For updates on recovery efforts in St. Johns County, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management Citizen Information Line at 904-824-5550.


October 15, 2022

FEMA Opens Disaster Recovery Center in St. Johns County

FEMA opened a Disaster Recovery Center (DRC) in St. Johns County on Saturday, Oct. 15. The DRC is in the Wind Mitigation Building, located at 3111 Agricultural Center Drive, St. Augustine. The DRC is open daily from 9 a.m. to 6 p.m.

FEMA Disaster Recovery Centers provide disaster survivors with information from Florida state agencies, FEMA, and the U.S. Small Business Administration. Survivors can get help applying for federal assistance, learn about the types of assistance available, learn about the appeals process, and get updates on applications.

In addition to visiting a center, you can apply by visiting DisasterAssistance.gov, using the FEMA mobile app, or calling 800-621-3362 between 7 a.m. and 11 p.m. Help is available in most languages. If you use a relay service, such as a video relay (VRS), captioned telephone, or other services, provide FEMA with the number for that service.

Disaster Recovery Centers are accessible to people with disabilities. It has assistive technology equipment that allows disaster survivors to interact with staff. Video Remote Interpreting is available and in-person sign language is available by request. The centers also have accessible parking, ramps, and restrooms.

FEMA Individual Assistance can help with temporary lodging expenses, basic home repairs, and other essential disaster-related needs.

For an accessible video on how to apply for assistance, watch this official FEMA tutorial:

For more information about Hurricane Ian recovery in Florida, visit FloridaDisaster.org.

For updates on Hurricane Ian recovery efforts in St. Johns County, please visit sjcfl.us/hurricane or call the St. Johns County Emergency Management Citizen Information Line at 904-824-5550.


Health & Safety -
Before, During, and After the Storm

The Florida Department of Health urges residents and visitors to stay safe before, during, and after storm events with the following Health & Safety education and information:

For the latest Ian Updates,
Please visit St. Johns County:

Ian Updates & Advisories Website

Hurricane Ian Home Cleanup Hotline and Volunteer Information

Residents needing assistance with damage from Hurricane Ian may call the Home Cleanup Hotline at 800 451-1954 to be connected with volunteers from local relief organizations, community groups, and faith communities. These groups may be able to assist with cutting fallen trees, removing drywall, flooring, and appliances, tarping roofs, and mold mitigation.

This service is free but not guaranteed due to overwhelming need. In addition, this hotline cannot assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration. This hotline will remain open through Friday, Oct. 28, 2022.

As we move into clean-up and recovery efforts, we understand many people want to donate their time and assist those who were affected by Hurricane Ian. For more information on volunteer opportunities please visit www.volunteerflorida.org

For updates on recovery efforts in St. Johns County, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management Citizen Information Line at 904-824-5550.


Emergency Service Request Form

Florida’s priority is to locate and rescue survivors of Hurricane Ian. Local, state, and national search and rescue teams are working quickly to get to those in need.

While many Floridians were able to evacuate safely, some decided or were forced to shelter in place.

To assist in these efforts, the public should the Emergency Service Request Form on behalf of themselves or with the last known location of their loved one(s).

This information will help rescue workers locate you and your loved ones as quickly as possible.

Emergency Service Request - Emergency Services (fl.gov)



Drink Safe Water and
Eat Safe Food



Water Safety After a Disaster

FEMA & CDC Accessible
(Video Length 3:45)

  • Throw away food that may have come in contact with flood or storm water. Unsafe food can make you sick even if it looks, smells, and tastes normal. Throw away perishable foods that have not been refrigerated properly due to power outages; also discard foods with an unusual odor, color, or texture. When in doubt, throw it out.
  • Listen to reports from local officials for advice on water precautions in your home. Do not use water you suspect or have been told is contaminated to make baby formula, make ice, brush your teeth, wash and prepare food, wash your hands, or wash dishes.
  • Bottled, boiled, or treated water are safe for drinking, cooking, and personal hygiene.
  • Learn more on how to keep food and water safe after a disaster.

Boil Water Notices

Contact your local utilities company for the latest information on Boil Water Notices

Infographics:


Worker / Cleanup Safety

Take steps to protect yourself and your loved ones during cleanup after a hurricane.

Cleaning and sanitizing your household after an emergency is important to help prevent the spread of illness and disease.

What to Wear
After a Disaster
PDF Fact Sheet
Text Equivalent


CDC – Guide to Mold Cleanup After Disasters

PDF Fact Sheet

Clean up your home safely.

Safely Preventing Mold Growth

Homeowner’s and
Renter’s Guide to Mold
Cleanup After Disasters

8 Tips to
Clean Up
MOLD

Sewage Potential in Flood Waters

Wash your hands.

Good basic personal hygiene and handwashing are critical to help prevent the spread of illness and disease. Clean, safe running water is essential for proper hygiene and handwashing. Hygiene is especially important after an emergency like a hurricane, but finding clean, safe running water can sometimes be hard.

Take care of any wounds or injuries to prevent infection.

The risk for injury during and after a hurricane and other natural disasters is high.

  • Get first aid quickly to help heal small wounds and prevent infection.
  • Learn more about proper wound care after a disaster.

Take care of your emotional health.

During and after a hurricane, it is natural to experience different and strong emotions. Coping with these feelings and getting help when you need it will help you, your family, and your community recover from a disaster.



General Guidance

AFTER THE STORM:

  • Stay Safe After a Hurricane or Other Tropical Storm
    • If your home has damage, do not reenter until it has been examined by a building inspector for safety.
    • Water Precautions - Whenever widespread flooding occurs, there is potential for bacterial contamination. Disinfect any tap water you use for cooking and cleaning. Bring water to a boil for five minutes or use chemicals (eight drops of chlorine bleach or iodine per gallon) or water purification tablets as directed. Continue to do so until official announcement of water safety.
    • Throw away food that may be unsafe.
    • Prevent carbon monoxide poisoning. Use generators, stoves, and grills outside and away from windows and doors.
    • Prevent mold growth; by airing out rooms and disinfecting.
    • Beware of snakes, insects, or other animals driven to higher grounds by flooding.
    • Avoid downed or dangling utility wires, especially when cutting or clearing fallen trees. Call professionals to remove large uprooted trees.
    • After hurricanes, Anastasia Mosquito Control District (AMCD) 904-471-3107 monitors mosquito situations very closely and will take appropriate action when necessary. Also, AMCD emphasizes that residents should empty any containers in their yard that are filled with water to inhbit further mosquito breeding. In addition, wear protective clothing (long sleeves and pants) and insect repellent that contains "DEET" when outdoors.
    • After the Storm Stress; While you take action to rescue, repair and rebuild, take action for your emotional health.

Learn More about how your power is restored: SJC Hurricane Preparedness Guide (floridahealth.gov) 


Displaced Domestic Animal Hazards

During emergencies domestic animals might be displaced creating potential health and safety hazards for responders. This document provides information on preventing injury and illness that may be caused by bites, scratches, rabies among others, which constitute safety hazards for workers that may be in contact with displaced domestic animals.

The Florida Department of Health in St. Johns County (DOH — St. Johns) works in cooperation with St. Johns County Animal Control to evaluate cases of animal bites for the purpose of ruling out rabies concern to the individual and community.


Stay Informed

Receive alerts about emergencies by signing up for the

St. Johns County Emergency Notification System:

Alert St. Johns 

National Hurricane Center

Stay Informed of Hurricane or Other Tropical Storm paths! Visit the National Hurricane Center.

NOAA | Tropical Weather Outlook

St. Johns County Emergency Management

For more information on Hurricanes or Other Tropical Storms, visit the St. Johns County Emergency Operations Center website.

St. Johns County Evacuation Zones

Evacuation Zone Update. Has your zone changed?Evacuation Zone Update!

Has your zone changed?

Know your Evacuation Zone! Visit St. Johns County Emergency Management for more information.

St. Johns County Shelter Locations

St. Johns County Emergency Management has Shelter Location information.

NOAA Weather Radio

St. Johns County Emergency Management has local information regarding new NOAA Radio Station Frequencies for use in certain areas of St. Johns County.

FloridaDisaster.org

Florida Division of Emergency Management

National Weather Service

NE Florida Weather Updates — Jacksonville, FL


St. Johns County Emergency Management

St. Johns County
Emergency Management

St. Johns County Emergency Management provides up-to-date local
information for St. Johns County.

For the latest Ian Updates,
Please visit St. Johns County:

Ian Updates & Advisories Website

October 7, 2022

St. Johns County Announces Hurricane Ian Storm Debris Collection Program

In response to impacts from Hurricane Ian, St. Johns County has initiated the Hurricane Ian Debris Collection Program. Residents are encouraged to move all storm debris to the curb as crews will collect debris from the public right-of-way.

St. Johns County requests residents follow the guidelines below to expedite debris removal:

  • Place all storm debris in the right-of-way at the curb.
  • Debris must be three feet from utility boxes, mailboxes, hydrants, and other obstacles.
  • Separate vegetation from all other storm-related debris.
  • Debris must be clear of any low-hanging wires or branches.
  • No chemicals, bio-waste, or hazardous waste will be collected curbside.

Additionally, residential garbage and recycling collection has resumed its normal schedule. Waste Management and Republic Services are collecting all containerized debris. Due to the increased volume of yard debris caused by Hurricane Ian, residential service may be impacted.

For questions related to residential or storm debris collection, please call the Solid Waste Division at 904-827-6980 or email solidwaste@sjcfl.us.

October 6, 2022

St. Johns County Chamber of Commerce to Host Pop-Up Shop for Local Businesses Affected by Hurricane Ian

Join the St. Johns County Chamber of Commerce for a pop-up shop dedicated to local businesses affected by Hurricane Ian. Chamber of Commerce representatives can help members of the business community apply for a bridge loan or a small business loan on the spot. Members of the business community that have questions on whether or not they are eligible for government assistance for repairs or economic loss due to Hurricane Ian are welcome. No registration or appointment is required.

When: Monday, Oct. 10, 2 p.m. to 4 p.m.

Where: City of St. Augustine City Hall (Lightner Museum)

Cost: Free

Event Flyer: Pop-Up Shop for Local Businesses Affected by Hurricane Ian

October 4, 2022

Advice for What to do With Unwanted Sandbags

St. Johns County urges residents to save sandbags that did not come into contact with flood waters for future storms. As a reminder, the Atlantic hurricane season ends Nov. 30.

Any unwanted sand may be scattered in your yard. However, sandbags that came in contact with floodwaters may be contaminated with bacteria and should be discarded at the Tillman Ridge or Stratton Road transfer stations. This service is free of charge for residents.

Transfer Station Locations

Transfer Station Hours

  • Monday – Friday: 7 a.m. - 6 p.m.
  • Saturday: 7 a.m. - 1 p.m.

Residents are asked not to dispose of any sandbags in the regular trash. Also, it is important not to mix sandbags with yard debris as the sand is abrasive and can damage equipment used to grind yard debris into mulch.

For questions related to sandbags, please contact the St. Johns County Solid Waste Division at 904-827-6980 or email solidwaste@sjcfl.us.

October 3, 2022

St. Johns County Residential Garbage and Recycling Collection Resumes Normal Schedule

The Stratton Road and Tillman Ridge transfer stations are also available to receive household and yard debris for those conducting cleanup after Hurricane Ian. This service is free of charge for residents.

  • Stratton Road Transfer Station – 250 N. Stratton Rd., St. Augustine
      
  • Tillman Ridge Transfer Station – 3005 Allen Nease Rd., Elkton

Transfer Station Hours

  • Monday – Friday: 7 a.m. - 6 p.m.
  • Saturday: 7 a.m. - 1 p.m.

Residents using this service are asked to separate trash from vegetation.

For questions related to residential waste collection, please contact the St. Johns County Solid Waste Division at 904-827-6980 or email solidwaste@sjcfl.us.

Business Damage Assessment Survey Now Open

St. Johns County business owners who sustained damage or loss from Hurricane Ian are urged to complete the Business Damage Assessment Survey at the below link through FloridaDisaster.biz, which is a partnership between the Florida Department of Economic Opportunity (FDEO) and Florida Division of Emergency Management (FDEM). Survey responses help the state and counties assess the needs of affected businesses and expedite recovery efforts.

Visit FloridaDisaster.Biz/BusinessDamageAssessments to complete the survey now.

St. Johns County Residents and Businesses Affected by Hurricane Ian Can Now Apply for FEMA Disaster Assistance

St. Johns County residents and businesses may be eligible to receive assistance for uninsured and underinsured damage and losses resulting from the Hurricane Ian. Disaster assistance may include financial help with temporary lodging and home repairs, as well as other disaster-related expenses.

Residents should notify their insurance agents of any damages sustained to their property. FEMA cannot duplicate benefits for losses covered by insurance, though eligibility may be determined for expenses not covered under the policy.

Residents and businesses do not have to wait to find out if federal assistance will be available before beginning their clean-up. However, they should keep repair receipts and document damages whenever possible.

Disaster assistance applications can be submitted online at DisasterAssistance.Gov, by calling 800-621-3362 from 7 a.m. to 11 p.m. Eastern Time, or by using the FEMA mobile app. If you use a relay service such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.

The following information is required when applying for assistance:

  • A current phone number where you can be contacted
  • Your address at the time of the disaster and the address where you are now staying
  • Your Social Security number
  • A general list of damage and losses
  • Banking information if you choose direct deposit
  • If insured, the policy number or the agent and/or the company name

The St. Johns County Chamber of Commerce and Small Business Development Center will be providing additional information and resources on the Small Business Administration loan application process. For updates, visit www.sjcchamber.com.


City of Saint AugustineCity of St. Augustine Response Information

Residents and businesses within the City Limits of St. Augustine can get more information from the City of St. Augustine.

Ian Updates



City of Saint Augustine BeachCity of St. Augustine Beach Response Information

 Residents and businesses within the City Limits of St. Augustine Beach can get more information from the City of St. Augustine Beach website.

Ian Information/Updates



Deaf and Hard of Hearing Resources in ASL

  • Live Access ASL is a Facebook livestream public group where interpreters provide interpretations for free for inaccessible press conferences and announcements.

Hurricane Safety Messages - ASL 



After the Storm

After the storm safety: Emergency Information: 1-800-342-3557 FloridaDisaster.org

Downloads:

After the Storm Stress (fear, anxiety, sadness, shame, feeling numb, disorientation, difficulty concentrating, trouble sleeping, being on edge, problems at work and school); While you take action to rescue, repair and rebuild, take action for you emotional health.

After the Storm Stress  (fear, anxiety, sadness, shame, feeling numb, disorientation, difficulty concentrating, trouble sleeping, being on edge, problems at work & school)

While you take action to rescue, repair and rebuild, take action for your emotional health.

  • Talk to another person for support.
  • Spend time with others.
  • Take breaks.
  • Schedule pleasant activities.
  • Keep a written or photographic journal.
  • Get adequate rest and sleep.
  • Eat healthy meals.
  • Exercise in moderation.
  • Try to maintain a schedule.
  • Find a local support group.
  • Seek counseling.

Learn More:


  • Schedule
  • Resources
  • Recovery Assistance
  • Archive

24/7 Be Ready & Stay Informed

St. Johns County Citizens Information Hotline

St. Johns County Emergency Management has Up-to-Date Local Information

DCF - Food for Florida - Disaster Supplemental Nutrition Assistance Program (D-snap) - Department of Children and families for Hurricane Ian

DCF - Family Resource Support Center Flyer

DCF - Tips for Caregivers

DCF - First Responder Support Line - Stress Support for First Responders - 407-823-1657

DCF - Mental Health Resources

Emergency Information for Hurricane Ian - FloridaDisaster.org - State Emergency Response Team

St. Johns County Chamber of Commerce

Flagler Hospital's CareConnect+

Anastasia Mosquito Control will close at 1pm on Sept 28, 2022 and reopen Monday, Oct 3rd, 2022, Due to Hurricane Ian. 904-471-3107

Florida's Disability Disaster Information

Florida Disaster Fund - established to provide financial assistance to our communities as they respond to and recover from times of emergency or disaster.

Learn more about the response to Hurricane Ian across all federal agencies on USA.gov

FEMA - Resources for Affected Areas

FEMA's Urban Search and Rescue Teams Standing By

President Joseph R. Biden, Jr. Approves Florida Disaster Declaration

Shelter in Place Survey - Household Information

Emergency Accommodations

Governor Ron DeSantis Requests President Biden Approve Major Disaster Declaration and 100 Percent Federal Cost Share for 60 Days for Hurricane Ian

Special Needs Registry Information

Continue to monitor St. Johns County Emergency Management’s social media and the http://sjcfl.us/hurricane website. St Johns County EOC will provide an update if the decision is made to close bridges.

St. Johns County Governmental Operations and Service Changes in Response to Hurricane Ian

First Lady DeSantis Announces Activation of Florida Disaster Fund in Preparation for Hurricane Ian

Governor Ron DeSantis Issues Updates on State Preparedness for Hurricane Ian

FEMA is working with federal, state, local, tribal and community partners to prepare for Hurricane Ian’s landfall. Ian is predicted to bring life-threatening storm surge, with flooding and power outages.

Florida Division of Emergency Management | Facebook

FPL - Crews are restoring power as conditions allow. Remember to stay far away from flooding, downed power lines and debris.

FDOT - Emergency Shoulder Use (ESU) has been activated to ease evacuation routes

FLHSMV - Road Ready - Emergency Preparedness and your vehicle

Florida National Guard Readies for Hurricane Ian response

FHP - Live Traffic Crash and Road Condition Report

Council on Aging (COA)

Elder Affairs Emergency Management Status Page

FPL - urges customers to prioritize safety and prepare to be without power as Hurricane Ian approaches Florida’s west coast

JEA - Preparing for Hurricane Ian - Storm Center

Flagler Health+ | Flagler Hospital | Hurricane Ian Updates

FEMA - Just in Time Preparedness for Hurricane Ian

U.S. Department of Defense (DOD) Readies in Florida for Hurricane Ian

WhiteHouse.gov - Readout of President Joe Biden’s Calls with Florida Officials on Hurricane Ian Preparation

Tornado Sheltering Tips

FEMA Continues Supporting Hurricane Ian Response

FEMA Hurricane Ian Actions | FEMA is responding to Hurricane Ian and has positioned water, meals, generators, supplies and personnel in affected states.

CDC - Preparing for a Hurricane or Tropical Storm

USGS - Prepares for Hurricane Ian

Governor Ron DeSantis Declares State of Emergency in All 67 Florida Counties

State of Florida Executive Order 22-219

ALERT St. Johns – Emergency Notification System

DOH-St. Johns Emergency Preparedness and Response

FloridaDisaster.org – Division of Emergency Management

National Hurricane Center

NOAA Weather Radio

Download a Blank Hurricane Tracking Chart

*Note: This page contains materials in the Portable Document Format (PDF). The free Adobe Reader may be required to view these files.

Hotlines for Emergency Relief

  • State Assistance Information Line (SAIL) : 1-800-342-3557
  • Florida Emergency Information Line (FEIL): 1-800-342-3557
  • Florida Volunteer and Donations Hotline: 1-800-FLHELP1 or 1-800-354-3571
  • American Red Cross Information Hotline: 1-866-GET-INFO or 1-866-438-4636
  • Elder Services Hotline: 1-800-963-5337

After the Storm: Recovery Assistance

Business Damage Assessment Survey Now Open

St. Johns County business owners who sustained damage or loss from Hurricane Ian are urged to complete the Business Damage Assessment Survey at the below link through FloridaDisaster.biz, which is a partnership between the Florida Department of Economic Opportunity (FDEO) and Florida Division of Emergency Management (FDEM). Survey responses help the state and counties assess the needs of affected businesses and expedite recovery efforts.

Visit FloridaDisaster.Biz/BusinessDamageAssessments to complete the survey now.

Learn more about the response to Hurricane Ian across all federal agencies on USA.gov


HOW TO HELP

  • Please do not self-deploy. If you want to volunteer as part of the Hurricane Ian recovery, visit Florida’s official volunteer portal at volunteerflorida.org to find volunteer opportunities. 
  • Volunteer to help. There will be volunteer opportunities for months, often years, after the disaster. A list of agencies with volunteer opportunities can be found on National Voluntary Organizations Active in Disaster website
  • Cash is the best donation. After a disaster, people always want to help, but It’s important to donate responsibly. When people support voluntary organizations with financial contributions, it helps ensure a steady flow of important services to the people in need after a disaster. You can donate at www.volunteerflorida.org/donatefdf or text DISASTER to 20222.
  • Identify what is needed. Before donating supplies connect with organizations working in the affected area to, how much is needed and when it is needed. Used clothing is never needed in a disaster area. Unwanted donations can overwhelm charities on the ground because they need to be received sorted. 
  • Family and friend reunification. If you need assistance locating a missing friend or relative call the Red Cross at 800-733-2767 and provide as much detail as you can to assist us in potentially locating your missing loved one.  

 

Ian

Image provided by:

National Hurricane Center
Key Messages

NOAA - National Hurricane Center | Key Messages


Power Outage

  • NEVER touch a fallen power line.
  • Do not drive through standing water if downed power lines are in the water.
  • If you believe someone has had electric shock, call or have someone else call 911 or emergency medical help.
  • If there has been flooding, have an electrician inspect your home or business before turning on the breaker.


Electrical Safety During a Hurricane
(Video Length 0:30)

Stay away from power lines.

  • Watch out for fallen power lines that may be hanging overhead.
  • Stay clear of fallen power lines. Call the electric company to report them.
  • Learn more on how to protect yourself from electrical hazards after a disaster.

Never use a wet electrical device.

If the power is out,
use flashlights instead of candles.


Carbon Monoxide (CO) &
Generator Safety


Carbon Monoxide (CO)

& Generator Safety
(Video Length 0:49)

CO is an invisible, odorless and tasteless gas that is very poisonous. It can cause Fatigue, weakness, chest pains for people with heart disease, shortness of breath, stomach pain, vomiting, headaches, confusion, lack of coordination, vision problems, loss of consciousness and in severe cases, death.

Florida Poison Information Center

If a person has collapsed or is not breathing, call 9-1-1 immediately. If you suspect CO poisoning, call the Florida Poison Information Center :
1-800-222-1222. 

CDC Highlights

Portable Generators can Produce
High Levels of CO Very Quickly

Safety Tips

  • Never use a generator indoors, including homes, garages, basements, crawl spaces and other enclosed or partially enclosed areas, even with ventilation. Opening doors and windows, or using fans will not prevent CO buildup in your home.
  • Always keep portable generators or gasoline engines outside and away from open windows,
    doors, window air conditioners or exhaust vents that could allow CO to come indoors. Follow
    the instructions that come with your unit.
  • Remember, you cannot see or smell CO. If you start to feel sick, dizzy or weak while
    using a generator, get to fresh air immediately.
  • Do not burn charcoal or gas grills inside a house, garage, vehicle, tent or fireplace.

Infographics:

CO Alarms Save Lives

  • Install battery-operated CO alarms or plug-in CO alarms with battery backup in your home. Follow the manufacturer’s installation instructions. The CO alarms should be certified to the latest safety standards: UL 2034, IAS 6-96, ASTM D6332, or CSA 6.19.01.
  • Test your CO alarms—follow the manufacturer’s recommendations and replace dead batteries.

Flood Water

  St. Johns County Urges Safety Measures for Drinking Water During Flooding

As St. Johns County is currently forecasted to experience heavy rains and significant impacts from Ian, there is an increased possibility of flooding in the days ahead. Residents, businesses, and visitors are urged to take safety measures to protect drinking water as well as safety measures with the increased potential for flooding and standing water.

Moving Flood Water – During flooding, the greatest threat comes from moving water. The deeper the moving water, the greater the threat. People should avoid driving in moving water, regardless of the size of their vehicle.

Pooling Flood Water – Heavy rain causes flood waters to rise and pool on streets and throughout neighborhoods. In these situations, be aware of the following:

  • Road surfaces become obscured, and drivers can unknowingly steer into a deep body of water, such as a canal or pond.
  • Electricity from streetlights and power poles may be conducted through standing water, causing a deadly shock to anyone coming in contact with it.
  • Children playing in contaminated standing water can become sick or be bitten by snakes or floating insects.
  • People coming in contact with floodwater should thoroughly rinse any exposed body parts with soap and clean water to prevent infection and illness.

Contaminated Water Supply – Drinking contaminated water may cause illness. Residents and visitors are urged to listen to local announcements regarding the safety of the public water supply. If your public water system loses pressure, a “ Boil Water Notice” will likely be issued for your area.

For private well owners whose drinking water wells are affected by flood waters, take precautions against disease-causing organisms that may make their water unsafe to drink. 

Use one of the following methods if the property near your drinking well is flooded: 

  • Use bottled water, especially for mixing baby formula; or
  • Boil water before use, holding it at a rolling boil for at least one minute before using it for drinking, washing, cooking, etc.; or
  • Disinfect water by adding 8 drops (about 1/8 tsp – this would form a puddle about the size of a dime) of plain, unscented household bleach (4 to 6%) per gallon of water, and then let it stand for 30 minutes. If the water is cloudy after 30 minutes, repeat the procedure. Use a container that has a cap or cover for disinfecting and storing water to be used for drinking. This will prevent contamination.
  • After the flooding subsides, disinfect your well using the procedures available from the Florida Department of Health via the following web link:  www.floridahealth.gov/healthy-environments/private-well-testing/index.html 

October 19, 2022

Florida Department of Children and Families Opens Disaster Supplemental Nutrition Assistance Program for St. Johns County Residents

The Florida Department of Children and Families (DCF) is opening the Disaster Supplemental Nutrition Assistance Program (D-SNAP) to St. Johns County residents as part of the State’s response to Hurricane Ian.

D - Snap,  Food For Florida. Florida Department of Children & Families

The program is open to all St. Johns County residents who meet the following eligibility criteria, to be determined by DCF:

  • Not currently receiving regular SNAP benefits
  • Be living or working in a disaster-declared County at the time of Hurricane Ian
  • Must meet financial eligibility requirements
  • Must have suffered a disaster-related loss such as:
    • Damage to their home or self-employment property
    • Loss of food
    • Reduction or loss of income
    • Other disaster-related expenses

DCF strongly encourages program participants to register online at MyFLFamilies.com/DSNAP and complete the phone interview.

St. Johns County residents may register online now through Oct. 23. Phone interviews for residents who register will occur between Oct. 20 and Oct. 23, based on the alphabetical order of the applicant’s last name.

To view the D-SNAP schedule by county and details on how to apply, visit MyFLFamilies.com/DSNAP.

Disaster-SNAP

The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Ian and who are not receiving food assistance benefits through the regular Supplemental Nutrition Assistance Program (SNAP). In partnership with the U.S. Department of Agriculture, D-SNAP is implemented by the Florida Department of Children and Families (DCF).

Food Replacement

Food Replacement benefits are available to Supplemental Nutrition Assistance recipients who suffered food losses related to Hurricane Ian.

 Family Resource Support Center

Family Resource Support Centers are being opened across the impact area and will serve as a central location for access to community resources and support. Department staff will be on-site, including Hope Navigators, behavior health partners who specialize in disaster recovery response, and public benefit eligibility specialists to help individuals and families who need assistance due to Hurricane Ian.

Visit MyFLFamilies.com/FRSC to view location details and hours, or call 850-300-HOPE to speak to a Hope Navigator

October 1, 2022

St. Johns County Government Offices and Schools Reopen Monday, October 3

All St. Johns County government offices including those under the Board of County Commissioners, the City of St. Augustine, the City of St. Augustine Beach, the Supervisor of Elections, Clerk of Courts, Tax Collector, Property Appraiser, and St. Johns County schools will reopen on Monday, Oct. 3.

 September 30, 2022

St. Johns County Opens Four Points of Distribution for Free Water

St. Johns County has opened four Points of Distribution (PODs) for those affected by Hurricane Ian to receive water. The PODs will be available from 9 a.m. to 5 p.m., Saturday, Oct. 1, and Sunday, Oct. 2. Water distribution will be limited to two cases of water per car.

St. Johns County Opens Post-Impact Shelter

In response to impacts from Hurricane Ian, St. Johns County has opened the Solomon Calhoun Community Center, 1300 Duval St., as a post-impact shelter for those who are unable to return to their homes. All other shelters are now closed. For updates on Hurricane Ian recovery efforts in St. Johns County, please visit www.sjcfl.us/hurricane or call the St. Johns County Emergency Management Citizen Information Line at 904-824-5550.

 

St. Johns County Opens Transfer Stations for Hurricane Ian Debris Disposal

St. Johns County has now opened the Stratton Road and Tillman Ridge transfer stations for household and yard debris for those conducting clean up after Hurricane Ian. This service is free of charge for residents. Residents using this service are asked to separate trash from vegetation.

St. Johns County Make-up Day for Garbage Collection

St. Johns County will be conducting a make-up household garbage collection on Saturday, Oct. 1, for residents who were originally scheduled to have service on Thursday, Sept. 29, and Friday, Sept. 30. Those wanting their household garbage picked up should place their bins by the curb for collection.

No recycling, yard waste, or storm debris will be collected. Normal collection schedules will resume on Monday, Oct. 3.

For updates on recovery efforts in St. Johns County, please call the St. Johns County Emergency Management Citizen Information Line at 904-824-5550.

Sunshine Bus to Resume Normal Service and Schedule, Saturday, October 1, 2022

St. Johns County Council on Aging has announced that normal Sunshine Bus service and schedules will resume on Saturday, October 1, 2022.For Sunshine Bus updates, please visit www.sunshinebus.net or call customer service at 904-209-3716. For more information on Council on Aging services, visit www.coasjc.org or call 904-209-3700.

St. Johns County Lifts Evacuation Order

Effective immediately on Friday, Sept. 30, evacuation orders for all zones enacted in St. Johns County in response to Hurricane Ian have been lifted. Residents are encouraged to drive with caution as isolated areas may still have standing water causing them to be impassable and may be restricted by emergency services. With the evacuation order lifted, shelters will begin demobilizing and close at 3 p.m.

Damage Assessments Underway in St. Johns County

St. Johns County has experienced significant impacts from Hurricane Ian throughout St. Johns County. Although the storm has moved from the area, residents who evacuated are urged to wait before returning. There are numerous trees and powerlines down, and flooding throughout the County causing hazardous conditions.

Officials are assessing the damage and crews are removing debris as quickly as possible; however, this process will take some time. Residents are urged to remain indoors and those who evacuated should wait until evacuation orders are lifted before returning to their homes.

St. Johns County Residents – St. Johns County residents or business owners who have storm-related structural damage from Hurricane Ian or permitting questions, please call the St. Johns County Building Services Structural Hotline at 904-827-6836.

City of St. Augustine Residents – Residents and business owners within the City of St. Augustine limits, please call 904-209-4327.

September 29, 2022 

TROPICAL STORM IAN UPDATE issued by St. Johns County Emergency Management at 11:10 a.m. on September 29, 2022: Many roads along the St. Johns County coastline are impassable.

Please DO NOT drive on flooded roads. Emergency Management urges residents to shelter in place and stay out of flood waters.


St. Johns County Updates about potential Flash Flooding


September 28, 2022

St. Johns County Household Waste, Recycling, and Yard Debris Collections Suspended

Due to potential impacts of Tropical Storm Ian, St. Johns County has suspended household garbage, recycling, and yard debris collection schedules from Thursday, Sept. 29, through Friday, Sept. 30. Rescheduling of future solid waste collections will be released as that information becomes available. Residents are asked to secure all garbage and recycling containers for the duration of the storm. The Tillman Ridge and Stratton Road Transfer Stations will also be closed during those dates.

In addition, residential and commercial waste collection for the City of St. Augustine and the City of St. Augustine Beach is suspended Thursday, Sept. 29, and Friday, Sept. 30. Service will resume as soon as conditions allow.

St. Johns County Sandbag Update

The last sand drop-off at all six St. Johns County locations is 1 p.m. View original sandbag notice.

St. Johns County Now Under Hurricane Watch

The National Hurricane Center has issued a Hurricane Watch for St. Johns County on Wednesday, Sept. 28, in anticipation of Tropical Storm Ian. A hurricane watch is issued 48 hours before the anticipated first occurrence of tropical-storm-force winds, and means hurricane conditions in relation to wind, rain, and surf are possible within the watch area.

In addition, the Tropical Storm Warning, Storm Surge Warning, and Flood Watch previously issued by the National Weather Service for St. Johns County’s beaches, intracoastal waterway, and the St. Johns River remain in effect.

Tropical Storm Warning

A tropical storm warning is an announcement that sustained winds of 39 to 73 mph are expected somewhere within the specified area within 36 hours in association with a tropical, subtropical, or post-tropical cyclone. Tropical storm force winds are expected early Wednesday evening until Friday morning.

Storm Surge Warning

A storm surge warning indicates there is a danger of life-threatening inundation from rising water moving inland from the shoreline somewhere within the specified area, generally within 36 hours. St. Johns County has the potential for 3-5 feet above ground somewhere within surge prone areas through the morning of Saturday, Oct. 1.

Flood Watch

Inland flooding, tidal flooding, and extremely dangerous rip currents are expected to impact the County’s coastline and areas along the St. Johns River. Residents and visitors are strongly encouraged to avoid the beaches until Tropical Storm Ian passes the area.


September 27, 2022

St. Johns County Issues Evacuation Orders for Zones A, B, and Part of F

Due to intensified conditions of Tropical Storm Ian, St. Johns County has issued evacuation orders effective at 6 a.m. on Wednesday, Sept. 28, for Zones A and B, which includes the entire City of St. Augustine, the City of St. Augustine Beach, and those living on waterfront property or flood-prone areas. In addition, the County is also evacuating part of Zone F for residents south of County Road 214.

Evacuation Information | Route Maps | Evacuation Zone Locator

Open Shelters

St. Johns County will also open three shelters starting at noon on Wednesday, Sept. 28. The County is prepared to open additional shelters as needed. The following shelters will be open to the public:

  • Pacetti Bay Middle School, 245 Meadowlark Lane ( Special needs)
  • Southwoods Elementary, 4750 State Road 206 ( Pet-friendly)
  • Pedro Menendez High School, 600 State Road 206 West ( General population)

For additional information, please call the St. Johns County Emergency Management Citizen Information Line at 904.824.5550.

St. Johns County Beach Driving Restricted

Due to potentially extreme high tides and unsafe ocean conditions related to Tropical Storm Ian, beach driving on all St. Johns County beaches will be restricted beginning at 5 p.m. on Tuesday, Sept. 27, 2022. At this time, pedestrian access to the beach will remain available at off-beach parks and beach walkovers. Dangerous surf and rip conditions are expected. Beach visitors are encouraged to avoid swimming until conditions improve. Beach driving access will be reinstated when conditions allow. For more information regarding Tropical Storm Ian, please call the Emergency Management Citizen Information Line at 904-824-5550.

Know Your Zone

It’s important for you to know your evacuation zone! Visit “ My Evacuation Zone Locator” and type in your address to find out what evacuation zone you live in.


September 26, 2022

St. Johns County Provides Free Sandbags to Residents in Preparation for Hurricane Ian

St. Johns County is providing free sandbags at 9 a.m. on Sept. 27, 2022, at six locations throughout the County in preparation for Hurricane Ian. The sand and the bags provided are free of charge. Residents must provide their transportation and shovels and are responsible for filling their bags. There is a maximum allocation of 20 bags per person. The sand and bags are available between 9 a.m. and 5 p.m. on Tuesday, Sept. 27, and Wednesday, Sept. 28, weather permitting.

  • Windswept Acres Park - 5335 SR A1A South
  • Solomon Calhoun Center - 1300 Duval Street
  • Hastings Town Hall - 6195 S. Main Street
  • Mills Field - 1805 Racetrack Road
  • North Beach Park - 3721 Coastal Highway
  • Palm Valley - Underneath the Palm Valley Bridge on the east side of the Intracoastal Waterway

St. Johns County Emergency Management
Citizen Information Line Now Open

The St. Johns County Emergency Management Citizen Information Line is now open to help answer residents’ questions about Hurricane Ian. For more information, please call the St. Johns County Emergency Management Citizen Information Line at 904-824-5550. Residents can find tips and resources such as supply kits, pets, and other emergency response information at www.sjcemergencymanagement.com.

Here are some helpful storm preparation tips:

  • Make a Plan – Every household should have a disaster plan specific to the needs of their household. Every individual in the household should assist in developing the emergency plan and understand the plan. Visit FloridaDisaster.org/Family-Plan for more information.
  • Know Your Zone, Know Your Home – It’s important for residents to know if they live in an evacuation zone, a low-lying, flood-prone area, a mobile home, or an unsafe structure during hurricane season. It is also very important for residents to know their home and its ability to withstand strong winds and heavy rain. This information will help residents better understand orders from local officials during a storm. Visit My Evacuation Zone and type in your address to find out your evacuation zone.
  • Keep Gas Tanks Half Full – Residents should keep their vehicle’s gas tanks at least half full during hurricane season to ensure they have enough fuel to evacuate as soon as possible without worrying about long lines at gas stations and to avoid gas shortages prior to a storm. For Floridians with electric vehicles, it’s recommended that the battery be maintained between 50% - 80% capacity at all times, depending on the type of vehicle and what the vehicle’s manual recommends. Visit FloridaDisaster.org/HalfwayFull for more information.

Hurricane Evacuation Zone Changes

Evacuation Zone Update! Has your zone Changed?St. Johns County’s hurricane evacuation zones have been updated as a result of data improvements by the National Hurricane Center. The new zones are effective immediately. Those living in coastal, waterfront, and low-lying areas will see the most significant changes. In preparation for the Atlantic Hurricane Season that begins June 1, residents and business owners are encouraged to review the updated map to determine changes to their evacuation zones by visiting the County’s “My Evacuation Zone website” which provides evacuation zone information for St. Johns County addresses. Residents should take this opportunity to also familiarize themselves with appropriate evacuation routes. St. Johns County also encourages residents and business owners to prepare for hurricane season by reviewing the information provided here on the St. Johns County Emergency Management Website and making a hurricane supply kit.


Flash Flooding

How Do I Keep Myself and
My Family Safe During a Flood?

Before the flood reaches your area:

  • Know if floodwaters might affect your home and property. Know your elevation above flood stage.
  • Develop a flood emergency action plan.
  • Evacuate immediately, if advised to do so. Bring important documents with you.
  • Move to a safe area before access is cut off.
  • Keep abreast of road conditions through the news media.

During the flood:

  • Avoid areas subject to flooding. Do not attempt to cross flowing water.
  • Never drive through flooded roadways. Nearly half of all people killed in floods are those who try driving through flooded areas.
  • Do not drive around barricades, they are there for your protection.
  • If your vehicle stalls, leave it immediately.
  • Never try to walk through or allow children to play around flood water.

After the flood:

  • Do not visit disaster areas, your presence may hamper emergency operations.
  • Throw out food that has come into contact with the floodwater and boil drinking water before using it.
  • Stay out of buildings that remain in flood waters.
  • Do not handle live electrical equipment in wet areas.
  • If the power is out, use flashlights to examine buildings. Flammables may be inside.
  • Report broken utilities to the correct authorities.

Tornado Sheltering Tips

Tornado Sheltering Tips

When a tornado warning is issued, seek shelter immediately and stay in place until the All-Clear

Unsafe Options:

  • Manufactured Housing
  • Large open rooms such as gyms
  • In vehicles & underneath overpasses
  • Mobile homes

Safer Options:

  • Interior room of a secure structure away from doors/windows
  • Bathroom, closets & center hallways on the lowest floor of your home or office
  • Underneath something sturdy, such as a heavy table
  • Covered by a blanket, sleeping bag or mattress to protect your head & body from debris

Learn More at: FloridaDisaster.Org


General Guidance

BEFORE THE STORM:

  • Preparing for a Hurricane or Other Tropical Storm
    • Cover windows with storm shutters or plywood.
    • Tune in for local information.
    • Know how to turn off your gas, electricity, and water in case you need to evacuate.
    • Secure outdoor items by moving them to the garage.
    • Make an emergency kit, including at least a 7 day emergency supply of non-perishable food, water, and medicine.
    • Designate a shelter area if you cannot evacuate. Rooms without windows are best.

Shelter Information

Shelter information for St. Johns County can be found on the following pages of the  St. Johns County Hurricane Preparedness Official Guide:

General Shelters
Disaster Sheltering
page 22

General Shelter
Locations
Page 23

Pet Friendly Shelter
Information
Page 24

Special Medical
Needs Shelter
Information
Page 25


Evacuation Information

Evacuation information for St. Johns County can be found on the following pages of the  St. Johns County   Hurricane Preparedness Official Guide:

St. Johns County
Evacuation Information

St. Johns County
Evacuation Zone Map
Page 31


Prepare Now!


St. Johns County
Hurricane Preparedness
Official Guide

Be Ready for Hurricanes!
Before & After
Download the infographic

Being Prepared:
Emergency Disaster Kit
Page 9

Special Medical Needs Shelter Checklist

 

DOH - St. Johns County
Emergency Preparedness & Response
Hurricane Preparedness Information
CLICK HERE