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The Florida Department of Health works to protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

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Public School Response

Florida Department of Health - St. Johns County

  •  904-506-6081

    Mailing Address

    200 San Sebastian View 


    Saint Augustine, Florida 32084 

Florida Department of Health in
Saint Johns County’s (CHD)

System to Support the Saint Johns County School District (School) with

Protocols for Controlling COVID-19 for the 2021-2022 School Year

Children Boarding School Bus

  • Prioritization
  • Systems of Support
  • Case and Contact Identification & Information Sharing
  • Notification to Parents, Guardians & Staff
  • Linkage to Resources
  • Clearance of Staff Cases & Asymptomatic Contacts
  • The CHD screens incoming COVID-19 Cases by age.
  • The CHD prioritizes cases (known or suspected) for infants to children up to 18 years of age.
  • The CHD has established a direct phone line for Schools to leave messages for CHD Case Investigators with an expectation of a call-back within 24 hours.
  • The CHD has established a second direct phone line for Parents to report that their Student has a positive COVID-19 test result which can be reached at 904-506-6217 with the expectation of a call-back within one (1) business day .
  • A Joint Information COVID-19 Quarantine Call Center is available to provide answers to Parents of Direct Contacts - 904-819-1101.
  • The CHD will report lab-confirmed and/or probable COVID-19 cases (students) to the School District’s Point-of-Contact at a predetermined frequency daily.
  • The School District will notify the CHD of any COVID-19 Positive Staff at a pre-determined frequency daily via the School District’s Point-of-Contact.
  • The School District will identify and notify the School-associated Direct Contacts of COVID-19 positive Students and Staff.
  • The CHD provides the School District with guidance for use with Direct Contacts of COVID-19 Positive Students and Staff so the School District can complete the initial notification to those individuals.
  • The School District will provide the CHD with a List of newly identified Direct Contacts at a pre-determined frequency. The List will include the following: (1) name of the case to whom the student or staff member is a direct contact; (2) the direct contact’s full name, DOB, phone number, home address; (3) the school and classroom(s) of the direct contact; and if applicable, (4) the last day of attendance.
  • The CHD will make every attempt, given staffing limitations, to communicate with positive cases to conduct and complete the case investigation process.
  • The CHD offers COVID-19 diagnostic testing resources to symptomatic students and staff as well as identified direct contacts (students and staff) of lab-confirmed COVID-19 cases, Monday through Friday, at the CHD.
  • The CHD provides linkages to testing resources throughout the community.
  • The CHD offers COVID-19 Vaccinations to school students and staff, Monday through Friday, at the CHD.
  • The CHD provides information and linkages to vaccinations sites throughout the community.
  • The School District will manage the return to school of asymptomatic direct contacts.
  • The CHD will make a determination of eligibility for clearance/return-to-work for COVID-19 positive staff assuming such staff could be reached by the CHD and the COVID-19 positive staff member participated in the investigation process. Once cleared, the CHD will notify the School.

Note: This page contains materials in the Portable Document Format (PDF). The free Adobe Reader  may be required to view these files.

Last Updated October 2021