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The Florida Department of Health works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts.

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Florida Relay Service

Florida Department of Health - St. Johns County


Florida Relay is a service provided to residents in the State of Florida who are Deaf, Hard of Hearing, Deaf/Blind, or Speech Disabled that connects them to standard (voice) telephone users. Through the use of highly trained Operators, calls can be made 24 hours a day, 7 days a week, 365 days a year allowing our Florida residents who are in need of Relay services to connect and communicate with anyone at any time.

Services Offered

Florida Relay offers the following services:

Access Florida Relay Services

To access free Florida Relay services, dial 7-1-1.

Florida Telecommunications Relay, Inc. (FTRI) offers a variety of amplified phones — FREE to qualified applicants. Eligibility through FTRI is open to Florida residents over the age of 3 with hearing or speech loss. Learn more about Loud & Clear and FREE.

Learn More about Florida Relay

Visit the Florida Relay website for more information.

Florida Relay customer service is available 24 hours a day 365 days a year. If you have problems placing your Relay call please use the contact information below:

English Florida Relay Customer Service:

1-800-676-3777 (TTY/ASCII)
1-800-676-3777 (Voice)
877-877-3291 (Fax)
accessibility@sprint.com (Email)

Spanish Florida Customer Service:

1-800-855-2886 (TTY/Voice)

Speech to Speech Customer Service:

877-787-1989

Voice Carry Over Customer Service:

866-931-9027